Payment and Cancellation Policies

1. The guest will be charged a prepayment of 50% of the total price after reservation.
2. The guest can cancel free of charge until 14 days before arrival.
3. The guest will be charged 50% of the total price if they cancel in the 14 days before arrival.
4. If the guest cancels a reservation less than 7 days before the booked arrival date, we will charge 100% of the booking amount.
5. If the guest doesn’t show up they will be charged the total price.
6. We accept prepayment by: Credit card (VISA / MASTERCARD / AMEX)
7. A booking is considered cancelled on the day that Charming Loft has received a written cancellation from the guest.
8. We will refund the prepayment within 14 working days.